C Infinity

Businesses have become dependent on IT systems for smooth operations, profit generation and maintaining relationships with customers and partners.  Outages, no matter how brief, are intolerable because they cost the business money.

With an enterprise monitoring solution, you can detect when there is a fault or a performance issue at any point in the infrastructure.  This includes everything from the server hardware, operating system, services and even applications.

Armed with this type of monitoring, your business will be aware of every performance and fault issue in your IT infrastructure.  Whether it’s a faulty memory board that’s about to fail, an operating system fault or a MS Exchange performance issue, your IT staff will be automatically alerted and already working on resolving the issue before the helpdesk gets that first call from a user.

Why Outsource Monitoring?

Enterprise monitoring systems are expensive to implement both in terms of finance and time.  All too often the projects fail and a management system is left to gather dust in the corner of the computer room.

Using an outsourced and secure online monitoring solution, an organisation can quickly deploy a pre-existing enterprise level solution without employing consultants on an endless project.  Enterprise monitoring can be deployed and taking care of your infrastructure in a matter of hours without all of the fuss or expenditure normally associated with traditional management system projects.  The best bit is that you only pay for what you use and you only monitor those servers that are important to you.

The C Infinity Solution

C Infinity provides a management solution with a wide variety of expertise for a huge variety of products.

The deployment is easy.  A small agent is installed on each monitored server.  The agents on your network then communicate with the C Infinity system via a secure and mutually authenticated channel.  You then get access to a SSL secured Operations console to monitor your systems.

Technical Services

This solution can also be used by Technical Service companies that provide outsourced on-site IT skills on an as-required basis. Engineers can be scheduled according to alerts to respond to issues before a client even knows something is wrong. You can pre-order that replacement disk, RDP into resolve application issues and increase your standing with your clients in an ever competitive market place.

Using C Infinity’s solution you can deploy this service to your clients now without any investment in infrastructure or enterprise monitoring expertise.

More Than Just Agents

This is more than just the “there’s a problem with a service” enterprise monitoring solution for defined products.  Working with you, C Infinity can also monitor:

• Bespoke applications
• Custom services
• Web site availability and performance
• Service availability, e.g. a service might be comprised of a web site and a few SQL databases
• Service Level Agreement compliance

Contact us today for more information