We’ve been talking a lot about SLA’s (Service Level Agreements) in the hosting industry at work lately. As a hosting company, like any other company, you’re dependant on many things:
- Power and Cooling: Our data centre provides and lives up to their 100% SLA with a dedicated substation and dual diesel generators. No outages since 2001 is a nice way to live up to a promise!
- Internet connectivity: Again, we’re looking at a 100% SLA from our suppliers. That’s an enviable position; something you don’t get with a DSL or ordinary leased line. We monitor that closely and there’s been no outages yet.
- Server Uptime: This one completely depends on manufacturer reliability, clustering, etc.
read more
Recently we got the long awaited Release to Manufacturing (RTM) announcement from Microsoft for:
- Windows 7: The replacement for Windows Vista
- Hyper-V Server 2008 R2: The second release of Microsoft’s free virtualisation solution for small implementations
- Windows Server 2008 R2: A whole new version of Windows Server with a new kernel. read more
As a lot of businesses use SQL databases for their CRM’s we are often faced with questions on how we handle SQL backups. Here is a question that has hit my inbox a few times this week:
How do we configure an SQL server to stop the database before performing a backup?
read more
We have upgraded our monitoring system from Operations Manager 2007 SP1 to Operations Manager 2007 R2.
read more
The next version of Windows Server, Windows Server 2008 R2 will be available soon as a platform in our managed server hosting offering. It is believed Microsoft will release it to manufacturing (RTM) it on July 13th. Soon after that the hardware OEM’s will get it to develop their new products. The new server operating system will then generally available on October 22nd. Thanks to C Infinity’s leading edge deployment solution and our involvement with new products, it will be available to our customers immediately after its release to the public.
read more
Microsoft has released a couple of service packs that will be of interest to our managed server hosting customers.
read more
Our Systems and Infrastructure Manager, Aidan Finn, was recently interviewed by Dave Northey from Microsoft. Aidan discusses about us and why our hosting infrastructure was built using Microsoft Hyper-V and System Centre.
read more
Things just seem to go from bad to worse for the U.K. Ministry of Defense (MoD) when it comes to how they handle their data. For the past couple of years they have had hundreds of laptops gone missing, scores of USB sticks lost and even external hard drives vanishing from highly secure facilities.
read more
This week we’ve been in Cork and Galway to attend Microsoft BizSpark meetings. As we are Microsoft Bizspark hosting partner we had been given the opportunity to speak at these events covering The Role of a Hosting Partner.
read more
One of things I like to see from employers is having heavy IT restrictions placed on staff. Go ahead and boo or hiss at me, after working 10 years in IT I am very used to it. Placing computer restrictions on staff isn’t about making people more productive during work hours (although people use it as a reason) but more to protect the company and the staff that has access to sensitive data.
read more
