C Infinity

I have been a client with C Infinity since 2008 and have felt confident and secure in the knowledge that my data was maintained in a safe manner. In the current economic climate, I reviewed all facets within my business and in doing so I felt I could store and maintain my data in a more cost effective manner by purchasing a hard drive specifically for data storage.  It appeared to store my data, however shortly after instalment my laptop got a virus and all data had to be cleared in order to remove the virus. I was assured that all my information was captured, however it wasn’t until I tried to retrieve the data that I was made aware that this was not the case. I phoned C Infinity – even though I had not renewed my contract. They had kept my data in storage. All my data was retrieved and as I ate my humble pie I requested my account to be re-opened, contract renewed and relief all round!

I clearly thought the alternative would suffice and without C.infinity going that extra mile for me, my business would certainly have suffered greatly. Their professionalism and delivery was remarkable and I am forever indebted to them.

Judith O’Sullivan , Roisin Cross Silks
www.silks.ie

About Roisin Cross Silks

Roisin Cross Silks is the largest supplier of silk in Ireland. The business was set up in 1978, based in Clonskeagh, and has won numerous awards over the years. Judith O’Sullivan now owns and runs the business following the retirement of Roisin Cross. The company is now entering a new era in its development. As well as the traditional silks long associated with the company, Roisin Cross Silks have now introduced silks suitable for Soft Furnishing’s. There’s an extraordinary collection to be seen at the new Dun Laoghaire premises – a range of coloured and embroidered silks that excite the imagination, redefine one’s thinking and overall appreciation and love of silk.

These new developments within the company were based on introducing Roisin Cross Silks to the Home. Consequently, marketing was essential. In particular the business embarked on an ecommerce strategy and developed a standalone website and associated activities.

Data protection then became a key issue to maintaining and sustaining the information built up in the business. As the business was developing at a healthy pace, more reliance was placed on accurate, timely and reliable data. Protecting this data was critical as the business became more dependent on it.